HOW DO I CREATE A NEW ACCOUNT? Fill in the New Customer Primary Contact information on the Login/Register Page. Fill in all required fields and enter a username and password. The Primary Contact information is where most of the correspondence will be, so it should be the parent/guardian's information. Your username must be entirely unique, so keep trying different letter/number combinations if your first one is not allowed. You will receive an email notification with your username and password once your account has successfully been created. Remember that you will only need to use this one account for any future registrations for all City of Saratoga Springs recreation programs or for the registrations of more than one child.